I'm Shella

Graphic Designer . Virtual Assistant . SMM

About Me

Hello

I'm Shella Marie P. Matias

Professional Virtual Assistant

Critical Thinking, Issue Resolution, Calm Under Pressure, Teamwork.

Education: Bachelor of Secondary Education Major in Social Studies

Training Attended

Impact of Environmental Issues in Malabon January 1, 2015

Araling Panlipunan: Pagtuturo na Naayon sa K-12 Curriculum January 1, 2015

Educators: Locally and Globally Competitive Future Teachers March 6, 2016

My Skills

Graphic Design

Social Media Manager

Facebook Ads Manager

Calendar Manager

What I do?

Graphic

A visual communicator, often employed or contracted by in-house teams or design agencies to give a visual identity to a company’s message.

Data Entry Keyers

Data entry Keyers are responsible for inputting a high volume of data from multiple sources into a database, ensuring that all.

FB Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

My Experience

Alorica Philippines

October 2017 – 2021

Customer Service Representative

• Identified customers need, clarified information, researched every issue and provided solution or alternatives.

• Educated customers on products, service to ensure overall better communication.

• Built sustainable relationships and engage customers by taking extra mile.

• Followed compliance with company regulations by maintaining the confidentiality of client’s information.

• Developed of exemplary writing skills through continued correspondence with upwards of 40 customers per day.

Events by Bells and Charms

April 2017 – October 2017

Wedding Coordinator

• Coordinated wedding, birthday, and reunions. Skills Used Organizations of business records.

• Contacted various vendors to arrange and schedule for the event through phone and email.

• Worked with a variety of individuals including client, vendors, and family to ensure proper execution.

• Organized multiple out of city events that included travel for clients and the company.

• Managed various staff from different businesses.

• Assisted with setting up decorations, pinning on flowers, greeting guests.

• Communicated with the bride and groom prior to the wedding.

My Latest Projects

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Contact Us

Shella
+639351678504
Malabon City, Philippines